Mathy By Bols Custom Bunk Bed with Storage Steps and Backboard

Delivery Information

At Kidsorium, we are pleased to offer FREE Room of Choice Delivery on all Beds and Furniture.

Unlike many furniture retailers, we do not ship directly from our suppliers warehouses, meaning you will not have heavy pallets dropped outside your front door. Instead, our dedicated in-house delivery team will take care of everything for you from start to finish.

Your furniture will be delivered directly into the room of your choice, ensuring a smooth, stress-free experience with the care and attention your home deserves.

Please ensure that:

• Access routes are clear and suitable for delivery
• Someone is available to accept the delivery on the agreed date
• Any parking or access restrictions are communicated in advance

Returns Policy

If your item arrives faulty, damaged, or incorrect, please contact us within 48 hours of delivery with:

• Your order number
• Photographs of the issue
• A brief description of the fault or damage

We will assess the issue promptly and arrange a suitable resolution, which may include replacement parts, repair, or a replacement item where appropriate.

Your statutory rights remain unaffected.